Telephone Hotline

Call our telephone hotline to ask your questions about District operations during the COVID-19 crisis.

Monday – Friday | 8 am – 5 pm

Moving to online learning

By now, you are aware that like many other colleges, Cañada College, Skyline College, and College of San Mateo are moving face to face classes to online instruction.

Recognizing what is key to learning online is very important; while online education is similar in many ways to a face-to-face classroom, there are key differences to pay attention to. This means there are opportunities for expanding knowledge, but also obstacles that don’t exist in a traditional space. This virtual hub is designed to both help the immediate transition to online learning, as well as provide key supports for future courses and learning.

How do I access campus services online?

We're here to help and support you. Check out these resources available online at your college:

Student Announcements

Graduates Will Receive Congratulatory Email Messages, Celebration Materials

Cañada College, College of San Mateo, and Skyline College will be emailing the Class of 2020 a virtual congratulations package. Having postponed commencement exercises until it is safe for mass gatherings, we will want to congratulate all the District’s graduates. Each graduate will receive: Congratulations video from the college president in full regalia Downloadable/printable lawn […]

How To Request an Early Withdrawal

Due to the crisis caused by the pandemic, California community college students are allowed to request an Early Withdrawal (EW) for up to a year after the end of their courses for Spring 2020. Simply download this Extenuating Circumstances Form and send it to your college’s admissions office. Cañada AdmissionsCSM AdmissionsSkyline Admissions On the form, […]

Federal CARES Act Emergency Funding for Students

The Coronavirus Aid, Relief and Economic Security (CARES) Act provides $5.6 million to the San Mateo County Community College District. The District will be using 75% of these funds to provide direct emergency cash grants to our students to assist with expenses such as food, housing, course materials, technology, healthcare, and childcare.The District will be […]

How do I get started?

To begin online learning, you’ll first need a reliable internet connection. Then you’ll use these three basic tools to get started. You will need to be able to access your email, find and submit online assignments and you will need to know how to join online meetings.

Student Email

Student Email

Use your campus email at school. Instructors will send announcements through campus email and will look for this address when expecting you to reach them.



Online classes may use a learning management system called Canvas to assign and collect online work. Registered students have a canvas account, click "Access your course in Canvas" to learn more.



Online class meetings will usually occur in Zoom. Zoom is a video conferencing tool that works on computers, smart phones or tablets. Your instructor will send links to your lecture meetings through Canvas or email.

What else do I need to know?

Most of your class work will be done with email, Canvas and Zoom. But other resources and tools will be useful or needed. Below are the online equivalents to campus resources that you may find useful.

Emergency website

Find out the latest about what's happening with COVID-19 and class lectures.


Register for classes, download transcripts, apply for financial aid and manage your contact information.

Contact your instructor

Search through our faculty and staff directory to find your instructor's email address.

Access Adobe Cloud

Adobe has provided temporary at-home access to Adobe Creative Cloud for all students and faculty.

Internet & WiFi Access

As your classes and campus services move online, you need access to reliable internet service. Several companies are providing free or low-cost internet access for qualifying customers during the current emergency.

How can I get more help with online learning?

Online learning is not easier or harder than face to face classes. But this different mode of learning can require skills and resources that are unique. Each is important to your success and will require time to engage and master. If you have difficulty with the technology, the assignments or any other aspects of the course, your instructor is your best resource. Reach out to your instructor if you are having difficulty or do not understand an assignment.

Tutorials and Support

Other resources may be useful. There are additional tutorials that may help in answering frequently asked questions about learning tools and resources.