Telephone Hotline
Call our telephone hotline to ask your questions about District operations during the COVID-19 crisis.
Monday – Friday | 8 am – 5 pm
Moving to online learning
By now, you are aware that like many other colleges, Cañada College, Skyline College, and College of San Mateo are moving face to face classes to online instruction.
Recognizing what is key to learning online is very important; while online education is similar in many ways to a face-to-face classroom, there are key differences to pay attention to. This means there are opportunities for expanding knowledge, but also obstacles that don’t exist in a traditional space. This virtual hub is designed to both help the immediate transition to online learning, as well as provide key supports for future courses and learning.
How do I get started?
To begin online learning, you’ll first need a reliable internet connection. Then you’ll use these three basic tools to get started. You will need to be able to access your email, find and submit online assignments and you will need to know how to join online meetings.
Student Email
Use your campus email at school. Instructors will send announcements through campus email and will look for this address when expecting you to reach them.
Assignments
Online classes may use a learning management system called Canvas to assign and collect online work. Registered students have a canvas account, click "Access your course in Canvas" to learn more.
Lecture
Online class meetings will usually occur in Zoom. Zoom is a video conferencing tool that works on computers, smart phones or tablets. Your instructor will send links to your lecture meetings through Canvas or email.
How do I access campus services online?
We're here to help and support you. Check out these resources available online at your college:
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Admissions & Records
Find out how you can submit forms and other documents online or via email.
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College Libraries
Search fully-online databases and connect with librarians who are ready to provide online support.
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Counseling
Find out how you can submit forms and other documents online or via email.
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Financial Aid
Connect with staff via phone, zoom and email regarding issues like disbursements, scholarships and more.
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Learning Centers
Connect with online tutoring services and chat with Learning Center staff from your college.
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Personal Counseling
Connect via phone or email with a personal counselor, or find online health and wellness resources.
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Student Life
Find information on student government and campus events that may be cancelled or rescheduled.
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Title IX Support
Report any incidents of sexual harassment or sexual misconduct.
What else do I need to know?
Most of your class work will be done with email, Canvas and Zoom. But other resources and tools will be useful or needed. Below are the online equivalents to campus resources that you may find useful.
Emergency website
WebSMART
Contact your instructor
Access Adobe Cloud
Internet & WiFi Access
How can I get more help with online learning?
Online learning is not easier or harder than face to face classes. But this different mode of learning can require skills and resources that are unique. Each is important to your success and will require time to engage and master. If you have difficulty with the technology, the assignments or any other aspects of the course, your instructor is your best resource. Reach out to your instructor if you are having difficulty or do not understand an assignment.
Tutorials and Support
Other resources may be useful. There are additional tutorials that may help in answering frequently asked questions about learning tools and resources.