Telephone Hotline
Call our telephone hotline to ask your questions about District operations during the COVID-19 crisis.
Monday – Friday | 8 am – 5 pm
Moving to online learning
By now, you are aware that like many other colleges, Cañada College, Skyline College, and College of San Mateo are moving face to face classes to online instruction.
Recognizing what is key to learning online is very important; while online education is similar in many ways to a face-to-face classroom, there are key differences to pay attention to. This means there are opportunities for expanding knowledge, but also obstacles that don’t exist in a traditional space. This virtual hub is designed to both help the immediate transition to online learning, as well as provide key supports for future courses and learning.
How do I access campus services online?
We're here to help and support you. Check out these resources available online at your college:
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Admissions & Records
Find out how you can submit forms and other documents online or via email.
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Cashier's Office
Find out how to arrange payments online or by mail.
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College Libraries
Search fully-online databases and connect with librarians who are ready to provide online support.
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Counseling
Find out how you can submit forms and other documents online or via email.
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Financial Aid
Connect with staff via phone, zoom and email regarding issues like disbursements, scholarships and more.
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Learning Centers
Connect with online tutoring services and chat with Learning Center staff from your college.
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Personal Counseling
Connect via phone or email with a personal counselor, or find online health and wellness resources.
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Student Life
Find information on student government and campus events that may be cancelled or rescheduled.
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Title IX Support
Report any incidents of sexual harassment or sexual misconduct.
Student Announcements
Graduates Will Receive Congratulatory Email Messages, Celebration Materials
Cañada College, College of San Mateo, and Skyline College will be emailing the Class of 2020 a virtual congratulations package. Having postponed commencement exercises until it is safe for mass gatherings, we will want to congratulate all the District’s graduates. Each graduate will receive: Congratulations video from the college president in full regalia Downloadable/printable lawn […]
How To Request an Early Withdrawal
Due to the crisis caused by the pandemic, California community college students are allowed to request an Early Withdrawal (EW) for up to a year after the end of their courses for Spring 2020. Simply download this Extenuating Circumstances Form and send it to your college’s admissions office. Cañada AdmissionsCSM AdmissionsSkyline Admissions On the form, […]
Federal CARES Act Emergency Funding for Students
The Coronavirus Aid, Relief and Economic Security (CARES) Act provides $5.6 million to the San Mateo County Community College District. The District will be using 75% of these funds to provide direct emergency cash grants to our students to assist with expenses such as food, housing, course materials, technology, healthcare, and childcare.The District will be […]
How do I get started?
To begin online learning, you’ll first need a reliable internet connection. Then you’ll use these three basic tools to get started. You will need to be able to access your email, find and submit online assignments and you will need to know how to join online meetings.
Student Email
Use your campus email at school. Instructors will send announcements through campus email and will look for this address when expecting you to reach them.
Assignments
Online classes may use a learning management system called Canvas to assign and collect online work. Registered students have a canvas account, click "Access your course in Canvas" to learn more.
Lecture
Online class meetings will usually occur in Zoom. Zoom is a video conferencing tool that works on computers, smart phones or tablets. Your instructor will send links to your lecture meetings through Canvas or email.
What else do I need to know?
Most of your class work will be done with email, Canvas and Zoom. But other resources and tools will be useful or needed. Below are the online equivalents to campus resources that you may find useful.
Emergency website
WebSMART
Contact your instructor
Access Adobe Cloud
Internet & WiFi Access
How can I get more help with online learning?
Online learning is not easier or harder than face to face classes. But this different mode of learning can require skills and resources that are unique. Each is important to your success and will require time to engage and master. If you have difficulty with the technology, the assignments or any other aspects of the course, your instructor is your best resource. Reach out to your instructor if you are having difficulty or do not understand an assignment.
Tutorials and Support
Other resources may be useful. There are additional tutorials that may help in answering frequently asked questions about learning tools and resources.